Cant pick context as a public

lolomi

hello, im currently exploring the ticketing system that i've run through docker. i've created a public account and when adding a new ticket, the 'Select a context' shows no result even though the context list is not empty. therefore i cant open a new ticket as public. how do i fix this? for context, below is the screenshot

this is my context list

however the context is not showing here

many thanks!

lsw-fabian

Good morning and welcome to the forum,

for public accounts, you have to select which contexts can be used.
When you are using the administrator role, under Configuration/Public settings, you can define such things.

Hope this will help.

lolomi

lsw-fabian that fixed my problem. thank you so much!

i have another unrelated question regarding user logins. i cant seem to log into the accounts of the users that i've created unless i set them as admin in properties. how do i solve this issue?

lsw-fabian

lolomi good to hear.
That sounds like you have enabled the maintenance mode - please disable it, inside the admin panel, before normal users can enter your instance.

lolomi

lsw-fabian thank you so much that solves my issue!