My local R3 setup has stopped working

YogiYang

Hello,

I am using Windows 11 and have been using the portable version of R3.

It was working when I last used it around 15 days back.

Today when I tried to start it I am getting time out error.

Here is the screen shot.

How to solve this problem.

TIA
Yogi Yang

lsw-fabian

Hi YogiYang good to see you again.
Unfortunally i cant provide you a technical solution atm - but on my private win11 machine, i get that error from time to time, too. For me a reboot or another try after a few minutes does fix the problem. On other OS i was never facing this issue.

YogiYang

lsw-fabian I did try a few times before posting here.

Will try again and see if it works.

I think the problem has to do with later system updates.

gabriel

The error occurs if the integrated database (Postgres) fails to start. Some possible reasons:

You have other Postgres instances running. Because by default you can only run 1 Postgres database system on the same system, another cannot start. Maybe you have used the REI3 installer in the past to try it out and forgot about it. You can check for the REI3 platform service - if its running you cannot start another REI3 instance.
Your computer might be running slow - if the Postgres database does not start fast enough, REI3 stops as well.
Your database might be broken. If that is the case, the Postgres database might fail to start. To test this theory, you can download a fresh REI3 portable version and run it. If it runs than your original REI3 portable version should also run and something might be broken with your database.
Its also possible that your operating system blocks the execution (after an update) - in this case we would have to look at system logs.

YogiYang

Very sorry for the late reply.

Actually I was out of office and did not have my laptop with me.

I deleted the old portable version and setup the latest portable version and how things are working!

Thanks @gabriel for your tip.