app.timer_set not stopping timers in popup or subfield forms

Umb

gabriel ah - it's a self built! I'm currently running a ... (ahem!) ... slightly modified version of 10.2.5761 ;) - I haven't yet gotten round to updating to the 10.3 but it should happen soon ! I'm looking forward to seeing those new disappearing menus in action 😁

Umb

Hi Gabriel

Sorry to be the bearer of bad news but the timers still aren't resetting when I close the popup form - I don't know if it's important but the timer is called from the after form load event from a popup form which is also started from a popup form which has been started from a normal form - To test it I made the called function do a log entry so it logged every time it was run, then I opened the form to trigger it and then closed the form straight away ... as you can see from the below image of my log that the timer kept on firing after the form was closed

I am using 3.10.6.5818

gabriel

I´ve just checked and for me the timers are all cleared when closing the pop-up form. I also tried cascading 3 pop-up forms to see if it made some difference - no luck.

Are you by any chance using global timers? (such as app.timer_set_global(...))

If not, could you please share your timer code - maybe I can see an issue if I see the code.

Umb

Certainly :)

app.timer_set('UpdateMe', true,() => app.call_frontend({omnia.Job Notes Details.Perform_Refresh}), 10000)
let v_record = app.get_record_id(0)
if (v_record == -1) {
app.call_backend({omnia.get_user_record_from_omnia_id}, app.get_user_id()).then(
res => {
console.log("User record ID:", res);
app.set_field_value({F7: 0 job_notes.onsite_engineer}, res, true);
},
err => {
console.error("Failed to fetch user record ID:", err);
}
)
}else{
if (app.get_field_value({F9: 0 job_notes.new}) == true){
app.set_field_value({F9: 0 job_notes.new}, false, true)
app.record_save()

}
	
}

gabriel

Thank you for sharing your code. This code itself is fine and the timer UpdateMe should definitely be killed, when closing the form (or navigating to someplace else if fullpage form).

Could it be that you have another timer running in the frontend function omnia.Job Notes Details.Perform_Refresh?

Umb

To my knowledge it should only ever called by the open event of that one popup form so I'm pretty sure it only gets called a single time and as it should be cancelled by closing the form there should only be one instance of the timer at any one time - though it's worth a confirmation check! Can you tell me how I can find all current timers that are active so I can rule that possibility out completely

gabriel

Umb Can you tell me how I can find all current timers that are active so I can rule that possibility out completely

There is no way that I know unfortunately. I would call a console.log('Created timer!'); everytime a timer is started. This way I could check in the browser console.

Currently I cannot replicate the issue on my systems. If you are willing, I could have a look at your app.

Umb

ooh - while it's in my mind - you seem to have two formats for the datepicker... one for mobile & one for desktop - is there (or can there be) a way to force which one is used - I really like the mobile format but I can't seem to use it in a desktop display!

gabriel

Umb is there (or can there be) a way to force which one is used - I really like the mobile format but I can't seem to use it in a desktop display!

On mobile we use the native device date picker, which is different from Apple to Android and between browsers.

This date picker is often implemented differently for desktop versions of the same browser (ie. Safari, Firefox, Chrome, ...) and is usually not available in the same form - though it depends on the browser and version.

We would have to implement special cases for various combinations to offer the native date picker on desktop - and it would, in most cases, not even look/feel like the one on mobile. Sorry :(

Umb

gabriel ah - ok - a footprint is much better than nothing!

One other question while I'm on - I'm using an iframe variable to display some stuff from a local server. I can get it to display once when I initially set the variable but if I put a calendar variable on the same form and on change it changes the iframe variable to '' then back to the address of the server, the iframe variable does not refresh it's display - it works perfectly if I click on the cancel button and then change the date so I know that the repeated call is with fresh data - is there any way to get it to either refresh or cancel programmatically?

gabriel

Umb
What "Cancel button" do you refer to? Could you share a screenshot please?