Hi Staff, together with congratulate you all, I read the 3.10 update and I loved it, you improved the filter options I can set unlimited options, among others improvements, well... Now I would like to know What is the best option for what I want to do:
I need to change the 'ticket' form(image below)

Now if I do some futures updates in the original ticket application I don´t want to lose those changes, I just find that there is a "form" called "ticket" that is shown above when I want to edit the front,
1) Would you please tell me how can I replace the ticket form shown with a "my_example_ticket" form? I watched your video tutorials yesterday and I just created an application that is built on "lsw_tickets" so I can do a copy of the menu, and I created a form called "my_example_ticket" that is a copy of lsw_tickets -> form -> "ticket",
2) I also have a problem when I create the menu, because I want to add tab, everything is ok for the tab "admin" (copy of ticket -> admin), but when I add another tab called agent (copy of ticket -> agent) and I try to save changes, I got this error that I don't understand so much yet

3) Finally, when I successfully change the forms, how can I do a backup for that new application?
Happy friday!!