Error installing any application

Skals

Fresh install of application in ubuntu. Trying to install any application results in alert message 'import loop count exceeded'. I don't see any http request being made, but do see the request and response in the socket. What could be causing this?

gabriel

Hello and welcome to the forum 🙂

The error 'import loop count exceeded' occurs if an application cannot successfully be imported without errors - this is usually because of dependencies on other applications.

Which application are you trying to install? One from the repository or one that you created yourself?

Skals

Repository -- it doesn't seem to matter which one. I tried looking for some logs for clues, but don't see any.

Skals

And thank you -- glad to have found rei3 🙂

gabriel

To find the issue, we can increase the log level, by going into the admin panel -> logs and then setting the log level for Transfers to everything:

After saving, please try to install an application again. After it fails, go back to the log viewer and copy/paste any message that looks like an error here (anything with error or failed). A couple of lines are usually enough to see what went wrong.

Skals

Ah -- didn't see that ability. Here's the error that shows up once I do that:
2024-02-29 11:42:07
Info
node2 - Transfer skipped entity on this run, error: ERROR: text search configuration "greek" does not exist (SQLSTATE 42704)

gabriel

I´ve seen that exact error before. Could you please check your Postgres version?

REI3 requires Postgres 13 or higher. Last time I saw that error, someone ran a Postgres 12 server.

Skals

I do have v12... that's the default apt version and I didn't know 13 was required. Thank you so much for the help, I don't think I would've discovered this on my own.